FAQs

Alley Cat Designs Inc

Frequently Asked Questions

Have a design-related question? Alley Cat Designs Inc has the answer.

Check out these FAQs and call or text us today for more information!

  • What are your hours?

    Our standard operating hours are 8:30 am to 5:00 pm, Monday through Friday, excluding holidays.
  • What services do you provide?

    We offer professional screen printing and embroidery services for apparel, specialty items, and promotional products. Our services also include banner and sign production, as well as graphic design. We're committed to finding printing solutions for all your needs.
  • Where are you located?

    Our business is situated at 919 Senate Drive, Centerville, OH 45459. You'll find our administrative offices facing Senate Drive, while our loading dock is located at the rear of the building.
  • Do you offer delivery or shipping?

    While most orders are picked up at our loading dock, we do offer alternative options. For local deliveries, we can arrange a courier service. For non-local orders, we provide shipping via UPS or USPS for an additional fee.
  • How long will it take to get my shirts?

    The turnaround time can vary depending on our current workload and stock availability from our suppliers. However, we always strive to meet your deadlines and deliver your products when you need them.
  • How do I create a webstore through Alley Cat?

    Creating a webstore with us is straightforward. Simply visit our 'Shop Now' page where you'll find detailed instructions and a downloadable checklist to guide you through the process.
  • Can I submit my own art?

    Absolutely. While we have a talented in-house art department, we're happy to work with your designs. Please provide your artwork as a vector file and include any crucial details such as PMS colors and dimensions.
  • How can I get a quote?

    To receive a quote, you can either use our 'Contact Us' form or call us directly at 937.291.8803.
  • What do I do if I never receive my order?

    If you haven't received your order, please reach out to your sales representative, call us at 937-291-8803, or email info@alleycatworldwide.com. We'll address your concern as quickly as possible.
  • What do I do if there is something wrong with my order?

    In case of any issues with your order, please contact your sales representative, call us at 937-291-8803, or email info@alleycatworldwide.com. When reporting the problem, please provide a detailed description of the issue for us to assist you effectively.